Can Insurance Tell You Which Collision Repair Shop to Choose?

Getting into a wreck is stressful. First, you have to deal with insurance, and then you have to get your car fixed so you can get back on the road. Your insurance company will likely recommend some shops for you to choose from. What if you don’t like any of them, or some of them have bad reviews? Do you have to pick one from this list?


The truth is, the answer is no, you don’t have to pick a shop that your insurance company chooses for you. Today in the Cox Collision blog, we’ll talk about this common misconception.

Why Did My Insurance Company Choose It in the First Place?

So you can choose a collision repair shop that your insurance company didn’t suggest, but why would you? Isn’t there a reason they’ve chosen those shops? Well yes, but the reason they’ve chosen them doesn’t necessarily benefit you. 

Typically, the insurance company negotiated deals with these shops to get lower labor and material rates. Also, they’ve already vetted them to make sure they meet certain requirements. So, all you need to do is find a collision repair shop that meets these requirements. As long as you do that, you’re free to go wherever you want to go.

What Does the Insurance Company Require?

You’ll need to double-check with your insurance, as each company is different, but typically they require the shop to have a lifetime warranty for their repairs. Luckily, any reputable collision repair shop will likely have a lifetime warranty for their service. With all that said, how do you finally choose the collision repair shop that is best for you and your vehicle?

Choosing a Shop

Once you’ve determined that a shop has a lifetime warranty, it’s good to ask other questions. See how long they’ve been in business and whether they have experience working on your type of vehicle. You want your mechanic to have a lot of expertise. You’ll also want to be sure and get an estimate on services, and you can even compare multiple shops. Remember, some shops may be cheaper than others, but if the quality isn’t there, they aren’t worth considering. When it comes to collision repair, especially for major collisions, you want the work to be done with the utmost care and quality.

Choose Cox Collision 

If you’re looking for a collision repair shop in Springfield, MO, then Cox Collision can help. We go the extra mile for our customers and always make sure to give them the best service. We’re happy to work with your insurance company and get you back on the road as soon as possible. Contact us today for more information or to schedule an appointment.